Terms of service

Terms of Service

Last updated: September 3, 2026

Welcome to The Root of It Apothecary. These Terms of Service govern your use of our website and your purchase of products or services from The Root of It Apothecary. By accessing our website, placing an order, or using our services, you agree to these Terms.

1. Our Products

The Root of It Apothecary offers handcrafted herbal, botanical, bath, body, wellness, tea, tincture, gift, and related products.

Because many of our products are handcrafted in small batches using botanical ingredients, minor variations in color, aroma, texture, appearance, or flavor may naturally occur. These variations do not necessarily indicate a defect or change in product quality.

Product information is provided for general informational and educational purposes. Please review ingredient information, directions, warnings, and other information provided with a product before use.

2. Health & Wellness Information

Information provided by The Root of It Apothecary, including information on our website, product packaging, social media, educational materials, or in communications with customers, is not intended to diagnose, treat, cure, or prevent any disease and is not a substitute for individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.

If you are pregnant, nursing, trying to conceive, taking medications, have a medical condition, or have questions about whether an herbal or botanical product is appropriate for you, please consult an appropriate healthcare professional before use.

Individual experiences with herbal and wellness products vary. We do not guarantee specific health or wellness outcomes.

3. Product Use and Allergies

Customers are responsible for reviewing product ingredients before purchase and use, particularly when allergies or sensitivities are known or suspected.

Products must be used according to their provided directions and warnings. By purchasing and using our products, you accept responsibility for determining whether a product is appropriate for your individual circumstances.

Discontinue use and seek appropriate medical care if you experience a serious or unexpected reaction.

4. Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, product availability issues, or orders that we cannot safely or lawfully fulfill.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information when placing an order.

5. Pricing and Product Availability

Prices and product availability are subject to change without notice.

We make reasonable efforts to ensure that product descriptions, pricing, photographs, and availability are accurate. If an error occurs, we reserve the right to correct it and, when necessary, contact you regarding an affected order.

Because many products are produced in small batches, availability may be limited.

6. Shipping

Orders are processed and shipped according to our current Shipping Policy.

Customers are responsible for providing an accurate and complete shipping address. Delivery estimates provided by The Root of It Apothecary or a shipping carrier are estimates and are not guaranteed delivery dates.

Please contact us if there is a problem with the delivery of your order so we can help determine an appropriate solution.

7. Returns, Refunds & Order Issues

Due to the consumable and personal-use nature of our products, we do not accept returns or exchanges.

If an order arrives damaged, defective, incorrect, or there is another problem with your purchase, please contact us according to our Returns & Refunds Policy. We will review the circumstances and work with you toward an appropriate resolution.

Any refund approved by The Root of It Apothecary will be processed according to our Returns & Refunds Policy.

8. Intellectual Property

Unless otherwise stated, the content of this website—including product names, original product descriptions, photographs, graphics, branding, educational materials, designs, and other original content—is owned by or licensed to The Root of It Apothecary and may not be copied, reproduced, republished, sold, or commercially used without permission.

9. Prohibited Use

You may not use our website, products, services, or content for unlawful, fraudulent, abusive, or otherwise prohibited purposes.

You may not interfere with the security or proper operation of the website, attempt unauthorized access to the website or related systems, introduce malicious code, scrape or reproduce website content for unauthorized commercial purposes, or use our intellectual property without authorization.

10. Third-Party Services

Our website may use or link to services provided by third parties, including payment processors, shipping carriers, social media platforms, and other service providers.

Those services may be governed by their own terms and privacy practices. The Root of It Apothecary is not responsible for the independent operation or content of third-party websites or services.

11. Website Availability

We work to maintain accurate and reliable access to our website but cannot guarantee that the website will always operate without interruptions, errors, or technical problems.

We may modify, suspend, or discontinue portions of the website or our offerings when reasonably necessary.

12. Limitation of Liability

To the fullest extent permitted by applicable law, The Root of It Apothecary will not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our website, products, or services.

Nothing in these Terms is intended to exclude or limit any right or liability that cannot lawfully be excluded or limited.

13. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you acknowledge that information may be collected and processed as described in that policy.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our products, services, business practices, or applicable requirements.

The version posted on our website at the time of use will apply. The “Last updated” date above indicates the most recent revision.

15. Governing Law

These Terms are governed by the laws applicable in the State of Colorado, United States, without regard to conflict-of-law principles.

16. Contact

Questions about these Terms or an order may be directed to:

The Root of It Apothecary
Email: help@rootofitherbal.com